Concierge service for seasonal rentals, everything you need to know 

Are you a property owner looking to rent out your second home? Are you wondering about the advantages of a seasonal rental concierge service? CosyHome Conciergerie, rental management experts in Valais, can answer all your questions.

Seasonal rental: use the premium services of a concierge service

First of all, it is important to understand the term seasonal rental. According to many European countries, "a seasonal rental is a rental of a property for a maximum, non-renewable period of ninety consecutive days". 

In Switzerland, and particularly in the Valais, second homes can be rented out without any restrictions. As a owner of a second home in Valais, you'll just have to pay a lump sum (tourist tax) depending on the commune. These restrictions are not the same throughout Switzerland, depending on the canton and town. Don't hesitate to check with your local residents' registration office.

The advantages of seasonal rental

Do you have a chalet or flat and are you wondering whether or not to use a concierge service? The concierge service at seasonal or temporary rental is responsible for manage and optimise your properties while offering a full range of premium services. 

In other words short-term rental offers a number of advantages over traditional rental. Firstly, profitability is much higher thanks to the rates for short breaks. As an owner, you also have more flexibility to enjoy your property when you want, not to mention the help with maintenance and the amortisation of maintenance costs. It's a win-win situation that is winning over more and more homeowners. 

The aim of a holiday rental concierge service is to : 

  • simplify day-to-day management of your property,
  • increase occupancy,
  • from maximise rental income,
  • And finally, to ensure an exceptional visitor experience. 
a living room filled with furniture and a fire place

Premium services from a recognised concierge agency

CosyHome Conciergerie is the trusted solution for manage your assets in your absence. Support from A to Z for homeowners in the Valais who want to rent with peace of mind ! Discover our turnkey offerA complete service with personalised management to suit your needs. 

When you use our services, you'll : 

  • A team of professionals will take care of the cleaning after each holidaymaker's departure. 
  • Complete management of bed linen and towels for exceptional comfort.
  • Satisfied customers thanks to a premium experience, thought through to the last detail.
  • Optimum follow-up with a privileged contact person who is always available and attentive. 

Based in Switzerland, in the canton of Valais, CosyHome is a human-sized agency that can help you with your project.

Don't hesitate to contact us to find out more. 

How does a seasonal rental concierge service work?

Here are the main tasks of a concierge for a temporary rental: 

Property valuation and consultation

Once you have contacted the concierge, she will come to you. value the propertyThis will also help them to understand your objectives as a property owner. This will also enable them to understand your objectives as a landlord. 

Creation and management of the property rental advert

Once approved, the concierge service will take care of create an attractive advert for you on the main holiday rental platforms such as Airbnb, Booking.com and others. This includes writing descriptions, taking professional photos and setting up a pricing strategy dynamic.

Booking and communication management

The concierge handles all interactions with future travellers, from requests for information and reservations to questions before and during their stay. The concierge must also be responsive and available, while remaining professional.

Cleaning and maintenance of your second home

After each stay, the concierge service organises professional cleaning of the property from top to bottom and carries out regular maintenance checks to make sure everything is in perfect condition for future guests.

Welcoming guests

Some concierges offer a personal welcome service for guests, including the handover of keys and an introduction to the property and its facilities. Others can installing keyless entry systems to facilitate check-ins and check-outs. It all depends on the property and the premium services included.

Emergency management and maintenance

Calling on a holiday rental concierge also means outsourcing any urgent problems that need sorting out. The concierge will also take care of any maintenance needs throughout the stay, ensuring a rapid resolution to minimise the impact on the traveller's experience.

Optimisation and reporting

Finally, the short-term rental concierge will also need to analyse the property's performance on rental platforms and adjust the pricing and marketing strategy accordingly, if necessary. It will also be able to send owners reports on occupancy, income and guest returns.

Simplified management of disputes

At CosyHome, we know how to understand the risks in order to prevent them. For example, customer satisfaction is our top priority when you rent out your property. 

We apply procedures to avoid contractual and quality disputes. In addition, we pay particular attention to traveller profiles when booking clients. Another important aspect is that our CosyHome teams take care of the inventory of fixtures, both before and after the rental period, to ensure that nothing has been damaged in your property.

Concierge rates for seasonal rental

Rates for this type of service can vary considerably depending on a number of factors, including the services offered, the location of the property, and the size and type of accommodation. Some providers may charge for these services according to : 

  • a percentage on rental income, 
  • a fixed rate,
  • service charges assessed on an as-needed basis. 

Sometimes it can be a combination of these 3 models. 

 

At CosyHome, we have opted for the fairest and most transparent solution for homeowners: no reservations, no commission

A winning formula for both the agency and the owners. Do you have a chalet to rent in Valais?

Don't hesitate to make an appointment to discuss your project. 

Note that concierge fees should be seen as an investment in the success of your holiday rental. The higher the occupancy rate, the higher your income. 

FAQ concierge service for seasonal rentals

What are the rules for seasonal lets?

This depends on where your property is located. In Valais, there are no restrictions on the number of days you can rent out your second home. Only the tourist tax is compulsory at the time of rental.

How much does a concierge service pay?

As explained above, it can be remunerated by a percentage of bookings, a fixed fee or a charge based on the services offered.  

Where can I post my holiday rental ad?

To give yourself the best chance of success, post your ad on the main short-term rental platforms, such as Airbnb or Booking. A concierge agency will publish it for you. 

Contact us